The trainer was a lovely woman. Very firiendly and helpful. I found most valuable learing about standard drinks and also dealing with patrons.
The emphasis on under age drinking restrictions was interesting as a lot of the group were not aware . My expectations were met today.
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A new scheme is being introduced from Monday 22 August 2011. From that date, all registered training organisations (RTOs) that are approved to deliver Responsible Service of Alcohol (RSA) or Responsible Conduct of Gambling (RCG) courses will be required to use a common online system for recording course and student details.